Please Read Before Proceeding
This Terms and Conditions document is a binding agreement between you ("Member") and myboss ("Platform"). Continued use of the myboss platform means you have read, understood, and agreed to all terms stated herein. In the event of any conflict between a translated version and the original Bahasa Melayu version, the Bahasa Melayu version shall prevail.
1 Interpretation and Definitions
In this Terms and Conditions document, the following words and phrases carry the meanings stated:
- "myboss" / "Platform" / "We" refers to myboss.bet, the legally registered and operating online gaming and betting platform.
- "Member" / "You" / "User" refers to any individual who has registered, accessed, or used the services provided by myboss.
- "Account" refers to the personal profile created by a Member upon successfully completing the registration process on the myboss platform.
- "Account Balance" refers to the total funds available in a Member's account at any given time, including deposits, wins, and eligible bonuses.
- "Bonus" refers to any additional credits, promotional offers, free funds, or other incentives granted by myboss to Members subject to specific terms and conditions.
- "Game" refers to all types of gaming activities available on the myboss platform, including slots, fish shooting games, sports, bingo, and other games offered from time to time.
- "KYC" (Know Your Customer) refers to the identity verification process required by myboss before any withdrawal is processed.
- "Service" refers to all functions, features, and content made available by the myboss platform to registered Members.
2 Member Eligibility
To register and use the myboss platform, you must meet all of the following eligibility criteria at all times:
- Aged at least 18 years old on the date of registration. myboss does not permit participation of any kind by individuals who are underage.
- Acting as an individual on your own behalf, not as a representative or agent of any third party.
- Not appearing on any list of individuals prohibited from using online gaming platform services under any applicable regulation or law.
- Not diagnosed or confirmed as having an active gambling addiction problem at the time of registration.
- Registering and using the platform in a personal capacity for entertainment purposes only, not for commercial or business purposes.
- Be fully responsible for ensuring that your participation in online gaming activities is lawful under the laws and regulations of your jurisdiction.
myboss reserves the right to request proof of age at any time and to suspend an account while verification is carried out. Protecting minors is our priority.
3 Account Registration and Management
Registering an account at myboss is simple and free. However, there are important rules that must be followed regarding account management:
- One account only: Each individual is only permitted to hold one active myboss account. Opening multiple accounts by the same individual is a serious violation and will result in the termination of all associated accounts along with forfeiture of balances.
- Accurate information: All information provided during registration must be complete, accurate, and up to date. False or misleading information is grounds for immediate account termination without notice.
- Update information: Members are responsible for keeping their personal information up to date, especially bank details used for withdrawals.
- Identity verification (KYC): myboss may require Members to submit a copy of their identification document (MyKad, passport) and proof of address before the first withdrawal or when deemed necessary.
- Non-transferable account: A myboss account is personal and may not be transferred, sold, or assigned to any other party under any circumstances.
4 Deposits and Payment Methods
Myboss offers a variety of easy and secure deposit methods for Malaysia members:
- Accepted deposit methods: DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and supported local bank transfers.
- Instant processing: Deposits made through online methods are processed automatically and credited to your myboss account within a short time.
- Minimum deposit limit: The minimum deposit per transaction is RM10. The maximum limit depends on the payment method selected and the member's account level.
- Currency: All transactions on myboss are conducted in Malaysian Ringgit (MYR). Deposits in foreign currencies are not accepted.
- Personal funds only: You may only deposit funds from a bank account or e-wallet registered in your own name. Third-party payments are not permitted.
- No additional charges: myboss does not charge any processing fees for deposits. However, your bank or e-wallet provider may apply separate charges.
DuitNow
FPX
Touch 'n Go
Boost
GrabPay
5 Withdrawal of Funds
Myboss is committed to processing all valid withdrawals promptly and without unnecessary complications. The following withdrawal rules apply:
- Processing time: Withdrawals are processed within 5 to 15 minutes after the request is submitted and KYC verification is completed.
- Minimum withdrawal limit: The minimum withdrawal per transaction is RM30.
- Daily withdrawal limit: The daily withdrawal limit is RM50,000 for standard accounts. VIP members enjoy higher limits.
- Personal bank account: Withdrawals will only be processed to a bank account registered under the same name as your myboss account. Withdrawals to third-party accounts are strictly not permitted.
- KYC verification required: All Members must complete the KYC process before their first withdrawal can be processed. This includes verification of a valid MyKad or passport.
- Security check: myboss reserves the right to conduct additional security checks for withdrawals that exceed a certain value or are deemed unusual, in order to ensure the protection of your account.
- Bonus wagering requirements: If your account balance contains bonus funds that have not yet met the wagering requirements, those bonus amounts cannot be withdrawn until the wagering requirements are fully satisfied.
Warning: Any attempt to withdraw funds through unauthorized methods, including falsifying identity documents, will be reported to the relevant authorities.
6 Bonuses and Promotions
Myboss offers a wide variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the following terms:
- Wagering requirement (rollover): Every bonus received has wagering requirements clearly stated in the terms of the relevant offer. Typical wagering requirements range from 5x to 20x depending on the bonus type.
- Validity period: Unused bonuses that are not claimed within the specified validity period will expire and be automatically removed from your account.
- One bonus at a time: Members may not use more than one bonus at a time unless stated otherwise in the relevant promotion's terms.
- Abuse prohibition: Any attempt to abuse bonuses, including opening multiple accounts to claim registration bonuses repeatedly or using wagering techniques specifically designed to exploit bonus terms, is strictly prohibited.
- myboss's rights: myboss reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Bonuses already credited are not affected by changes to new promotions.
- Eligible games: Not all games contribute to rollover requirements at the same rate. Please check the specific terms of each bonus to find out which games are eligible.
7 Game Rules and Betting
All games on the myboss platform are governed by the rules set by their respective game providers and myboss's additional terms:
- Final results: All game results on myboss are final once a game round is completed. myboss will not alter any concluded game results except in cases of verifiable technical errors.
- Technical errors: In the event of a technical error, system failure, or internet connection disruption during an active game, myboss reserves the right to void the affected round and return the bet to the Member.
- Betting limit: Each game has different minimum and maximum betting limits. These limits may vary based on the game type, the member's VIP level, and current promotions.
- Live sports betting: For Sports Betting, odds and betting limits may change right up until the moment a match begins. Confirmed bets will not be altered unless the match is cancelled by the organizer.
- Use of third-party software: The use of any software, bots, automated systems, or other methods to gain an unfair advantage in games is strictly prohibited and will result in permanent account termination.
8 Prohibited Activities
The following activities are strictly prohibited on the myboss platform. Violation of any of these restrictions will result in immediate action, including account termination and freezing of funds:
- Opening or using more than one myboss account simultaneously.
- Providing false or inaccurate personal information, or impersonating another person during registration or the KYC process.
- Using the myboss platform for money laundering or any other unlawful financial activity.
- Engaging in any form of fraud, including the use of stolen or unauthorized credit or debit cards for deposits.
- Using bots, automated scripts, artificial intelligence software, or any tools designed to exploit the myboss gaming system.
- Colluding with other players to manipulate game outcomes.
- Abusing the bonus system with the intent to gain financial advantage without genuine risk.
- Accessing or attempting to access another member's account without authorization.
- Disrupting the technical operations of the myboss platform by any means, including cyberattacks or hacking attempts.
myboss reserves the right to report any suspected illegal activity to the relevant authorities, including the police and Malaysia's financial enforcement agencies.
9 Account Security
The security of your myboss account is a shared responsibility between you and our platform. The following security rules and guidelines must be observed:
- Strong password: Use a unique, strong password that is not shared with any other platform. A good password contains a mix of uppercase letters, lowercase letters, numbers, and symbols.
- Password confidentiality: Do not share your myboss account password with anyone, including family members. myboss will never ask for your password via email, live chat, or any other means.
- Two-factor authentication: myboss recommends that you enable two-factor authentication (2FA) for an added layer of security on your account.
- Public access: Avoid logging in to your myboss account over unsecured public Wi-Fi or shared public computers.
- Log out after use: Always log out of your myboss account when you are done using the platform, especially on shared devices.
- Reporting suspicious activity: If you notice any unusual activity in your account or suspect your account has been accessed without authorization, contact the myboss support team immediately.
10 Account Termination and Suspension
Myboss reserves the right to suspend or terminate a member's account under certain circumstances. Likewise, members have the right to close their own account at any time:
- Termination by myboss: myboss reserves the right to suspend or terminate a member's account without prior notice if a breach of these Terms and Conditions, fraud, illegal activity, or an instruction from the relevant authorities is established.
- Fund freeze: In the event of a suspension due to an investigation, the account balance may be frozen while the investigation is ongoing. If the investigation finds no wrongdoing, the balance will be returned in full.
- Termination by member: Members may close their account at any time by contacting the myboss support team. Any valid balance will be refunded once all conditions have been met.
- Inactive period: Any account showing no activity for 12 consecutive months will be considered inactive. A monthly maintenance fee may be charged on inactive accounts after this period.
- Effects of termination: Once an account is terminated, the member will no longer be able to access their game history, transaction statements, or any data associated with that account.
11 Disclaimer of Liability
To the extent permitted by applicable law, myboss disclaims all warranties and limits liability as follows:
- Service disruption: myboss is not responsible for any losses incurred due to service disruptions, scheduled or unscheduled system maintenance, or technical issues beyond the platform's control.
- Internet connection: myboss is not liable for any losses resulting from interruptions to a member's internet connection during an active game session.
- Game results: All games use a certified and independent Random Number Generator (RNG) system. myboss is not responsible for game outcomes that are unfavorable to members.
- Indirect losses: Under no circumstances shall myboss's liability to any member exceed the total amount deposited by that member in the 30 days prior to the claim.
- Third-party content: myboss provides links or content from third-party game providers and is not responsible for any content, privacy policies, or practices of those providers.
12 Amendments to Terms and Conditions
Myboss reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. The following is our amendment policy:
- Amendment notice: Any material changes to these Terms and Conditions will be announced via email to registered members and/or through a prominent notice on the myboss homepage.
- Notice period: Changes will take effect at least 7 days after notice is given, except where immediate changes are required for security or legal compliance reasons.
- Continued use: Continued use of the myboss platform after the effective date of any amendments constitutes your acceptance of and agreement to the revised terms.
- Previous version archive: Previous versions of the Terms and Conditions are kept in the myboss archive and can be requested by members through customer support channels if needed.
For any inquiries regarding these Terms and Conditions, please contact the myboss support team via email at support@myboss.bet or via live chat on the platform. Our team is available to assist you 24 hours a day, 7 days a week.