myboss's Commitment to Members

Myboss | Responsible Gaming — Safe, Controlled & Enjoyable

Myboss believes that online entertainment should remain something enjoyable, not a burden. We provide self-control tools, clear guides and ongoing support so every member can play with full awareness and responsibility.

Deposit Limit Controls Cool-Off Self-Exclusion
Important Reminder
Online gaming at myboss is for entertainment purposes only. Never play with money you cannot afford to lose. If you feel gaming is starting to affect your daily life, please use the self-control tools or contact the myboss support team immediately.
24/7
Responsible Support
6
Self-Control Tools
18+
Minimum Age Requirement
0
Problem Gambling Tolerance

Six Pillars of Responsible Gaming

Each of these features is built specifically to help myboss members stay in control, enjoy entertainment safely, and make smart decisions while playing.

Adjustable Deposit Limit

Set your own daily, weekly, or monthly deposit limit through your myboss account settings. Once the limit is reached, the system will automatically block further deposits until the set period ends — no exceptions.

Play Time Limit

Set a maximum play time per session. myboss will send an automatic reminder when the time limit is approaching, and the session will be ended automatically once the limit is reached.

Cool-Off (Cool-off)

Choose to temporarily pause gaming activity for 24 hours, 7 days, or 30 days. During the break period, your account will be locked from all wagering activity without needing to contact anyone.

Self-Exclusion

If you feel gaming is becoming a problem, opt for long-term Self-Exclusion — from 6 months up to 5 years. Your account will be fully blocked and you will not be able to re-register during that period.

Activity History Review

Review your complete gaming, deposit, and withdrawal history at any time through the myboss account dashboard. Full transparency helps you make more informed and responsible gaming decisions.

Dedicated 24/7 Support

The dedicated myboss support team is here for you at any time. Whether you need help, advice, or simply someone to talk to about your gaming habits, we're always available.

What Is Responsible Gaming?

At myboss, we do more than provide high-quality online entertainment — we take our social responsibility to every member seriously. Responsible gaming is not just a slogan; it is a set of values and practices we embed into every aspect of the myboss platform, from interface design to deposit limit policies and self-exclusion mechanisms.

Simply put, responsible gaming means playing for fun, not to escape problems or seek a source of income. It means setting clear limits before you play, sticking to those limits even when luck is not on your side, and knowing when to stop. myboss provides all the tools you need to do this easily and without pressure.

Core Principles of Healthy Play

1
Set a Budget Before Playing

Before starting a gaming session at myboss, decide how much money you are willing and able to spend as entertainment. Think of it like a movie ticket or concert admission — that money does not need to come back. Use the myboss Deposit Limit feature to lock this amount in automatically.

2
Set a Time Limit and Stick to It

Time can pass quickly while playing. Use myboss's Play Time Limit feature to set your maximum session duration. When the system sends a reminder, take a break, have some water, and decide whether you want to continue or stop for the day.

3
Do Not Chase Losses

One of the most dangerous habits in gaming is "chasing losses" — continuing to play in hopes of recovering money already lost. This is a cognitive trap that almost always ends in even greater losses. If you have reached your budget limit, end the session and try again another day with a clearer head.

4
Maintain a Healthy Life Balance

Gaming at myboss should be a small part of your leisure time, not your main activity. Make sure you still spend enough time with family and friends and fulfill your daily responsibilities before choosing to play. This balance is the key to a healthy and enjoyable gaming experience.

5
Do Not Play When Stressed or Emotional

Playing while stressed, sad, angry, or under the influence of alcohol can significantly impair your judgment. In such states, you are more likely to make irrational and risky decisions. myboss encourages members to play only when you are in a positive and calm state of mind.

Key Facts
All games at myboss use a certified Random Number Generator (RNG), ensuring every game outcome is completely random and unpredictable. There are no "patterns" or "guaranteed winning strategies" — anyone claiming otherwise is being dishonest. Play for fun, not with the expectation of winning consistently.

How to Use myboss Self-Control Tools

Myboss provides self-control tools accessible directly from your account settings. No need to contact the support team to activate most of these features — everything can be done on your own in under two minutes:

  • Log in to your myboss account and go to the Account Settings.
  • Select tab Responsible Gaming in the settings menu.
  • Choose the type of control tool you want to activate — Deposit Limit, Time Limit, Cool-Off, or Self-Exclusion.
  • Enter your desired amount or duration and confirm with your account password.
  • Settings will take effect immediately. To increase a limit, a 24–72 hour waiting period applies to prevent impulsive decisions.
For long-term self-exclusion (more than 30 days), please contact the myboss support team directly via live chat for additional verification. This is a protective step to ensure your decision is final and cannot be reversed in an emotional state.
Quick Self-Check

Answer these questions honestly. If you answer "Yes" to two or more, it may be time to reassess your gaming habits:

Have you ever played beyond the budget you set for yourself?

Have you ever tried to win back money you have lost?

Has gaming ever affected your relationships with family or friends?

Do you play to escape stress or everyday problems?

Have you ever borrowed money to play?

Do you often think about gaming even while doing other activities?

Malaysia Helpline

If you or someone you know needs help with problem gambling, please reach out to the following professional support services:

Talian Kasih: 15999
Befrienders KL: 03-7627 2929

This service is free, confidential, and available 24 hours a day.

myboss Control Tools
Deposit Limit (Daily/Weekly/Monthly)
Play Time Limit Per Session
Cool-Off (24h / 7d / 30d)
Long-Term Self-Exclusion
Full & Transparent Activity History
24/7 Responsible Support

Signs of Problem Gambling

Problem gambling rarely happens overnight. It typically starts gradually and develops over time. Recognising the early warning signs is the most important first step.

Recurring Financial Problems

Frequently struggling to pay bills, accumulating debt, or borrowing money from others just to keep playing are serious warning signs.

Strained Relationships

Neglecting family, friends, or work responsibilities in favour of gaming, or lying to loved ones about your gaming activity.

Unable to Stop

Feeling unable or unwilling to stop playing even after deciding to do so, or feeling restless and uneasy when not playing.

Escalating Bets

Needing to continually increase wagering amounts to achieve the same level of excitement, or attempting to "win back" previous losses.

Playing to Escape Problems

Using gaming as a way to forget stress, anxiety, depression, or other daily problems is a warning sign that needs to be addressed promptly.

Hiding Gaming Activity

Lying about the time or money spent on gaming, or feeling ashamed and guilty about your gaming activity, are warning signs that should not be taken lightly.

You Are Not Alone
If you recognise two or more of the above signs in yourself or someone you care about, do not wait. Contact the myboss support team or a professional helpline. Acknowledging a problem is an act of courage, not weakness.

How Each Tool Works

Myboss provides comprehensive and easy-to-use self-control tools. Each tool is designed with one goal — to help you stay in full control.

Deposit Limit

Set the maximum amount you can deposit into your myboss account within a daily, weekly, or monthly period. Limits can be reduced immediately, but increases require a 72-hour waiting period.

Time Limit

Set your maximum session duration. The system will send a warning 15 minutes before the limit is reached and will automatically end the session when time is up.

Cool-Off

Activate a break from betting activity for 1, 7, or 30 days. During this period, you can still log in to check your balance, but you will not be able to place any bets.

Self-Exclusion

The most drastic option — fully block your account for anywhere from 6 months to 5 years. This decision is irreversible and the platform will actively prevent re-registration.

FAQ — Responsible Gaming

Log in to your myboss account, go to Account Settings, and select the Responsible Gaming tab. There you will find options to set daily, weekly, and monthly deposit limits. Enter your desired amount and confirm. Limits take effect immediately. Please note that decreasing a limit applies instantly, but increasing a limit is subject to a 72-hour waiting period.

Cool-Off is a short-term feature (1, 7, or 30 days) that lets you take a temporary break from wagering activity. Once the period ends, your account will be automatically reactivated. Self-Exclusion, on the other hand, is a long-term commitment (6 months to 5 years) — your account will be fully blocked and cannot be reactivated during that period even upon request. This is designed specifically to help those who need a more serious break.

No. Self-Exclusion at myboss is final for the duration set. It is intentionally designed this way so you cannot make an impulsive decision to cancel it during a moment of distress or heightened emotion. Once the exclusion period ends, you will need to contact the myboss support team directly and go through a re-verification process before the account can be reactivated.

Yes, myboss carries out a strict identity verification (KYC) process for all new members. You are required to submit valid identification documents during the registration and account verification process. Individuals under the age of 18 are strictly prohibited from registering or playing on the myboss platform. Any attempt to circumvent this process will result in immediate account closure and a refund of any remaining balance.

The first step is acknowledging that there is a problem — and that alone takes real courage. Next, activate the Self-Exclusion or Cooling-Off feature on your myboss account immediately. Then, contact a professional helpline such as Talian Kasih (15999) or Befrienders KL for counselling support. You can also reach the myboss support team at any time — we will help direct you to the right resources without any judgment.

Absolutely. myboss handles all responsible gaming-related information with the utmost confidentiality, in compliance with Malaysia's Personal Data Protection Act (PDPA). Self-exclusion requests, limit history, and problem gambling-related communications will not be shared with any third party. You can seek help with peace of mind, without worrying about your privacy.

Our Commitment to Members

Myboss is more than just a gaming platform — we are a partner in ensuring your entertainment experience remains positive, safe, and responsible at all times.

Member Protection

We actively monitor suspicious gaming patterns and will proactively reach out to members if we detect signs of problem gaming.

Ongoing Education

Myboss provides educational materials, articles and guides on responsible gaming, updated regularly for all members.

Strict Age Verification

A strict KYC process ensures no individual under the age of 18 can access the myboss platform. This is a firm line we never compromise on.

Continuous Improvement

Myboss continuously reviews and improves our responsible gaming policies based on member feedback and the latest industry standards.

Join myboss — Safe & Controlled Entertainment

Now that you understand myboss's commitment to responsible gaming, register your account today and enjoy the best online entertainment experience in Malaysia — with a full suite of self-control tools and our team's support every step of the way.

Deposit Limit Controls Play Time Limit Cool-Off Available 24/7 Support 18 Years and Above Only
Bahasa Melayu